Privacy Policy.

This Privacy Policy explains how ECOM WORLD SERVICE LIMITED ("CozyThera", "we", "us"), FLAT 2304, 23/F HO KING COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG, handles personal data when you visit warmelyofficial.com or buy from us.

Data we collect

• Order details: name, shipping and billing address, email, phone number and the products you buy.
• Messages you send us through the contact form or by email.
• Your email address and consent, if you join our newsletter.
• Basic technical data such as browser type and pages visited, through essential cookies.
• Advertising data shared with TikTok through the TikTok Pixel: pages viewed, products viewed or added to the bag, checkout starts and purchases, plus device and cookie identifiers. Used to measure and improve our ads. In the EEA, UK and Switzerland only with your consent; withdraw or opt out anytime via "Cookie settings" in the footer.

Payment details are entered on Shopify's secure checkout and are never stored by CozyThera.

How we use it

We use your data only to process and deliver your orders, answer your enquiries, send marketing emails you have agreed to, and keep the store working and secure. We never sell your personal data.

Sharing

We share data only with the service providers needed to run the store — such as Shopify (checkout and orders), payment processors and delivery carriers — and only as far as needed for that purpose.

Retention

We keep order data for as long as required for accounting and legal obligations, and newsletter data until you unsubscribe.

Your rights

You can ask to access, correct or delete your personal data, or withdraw marketing consent at any time, by writing to cozythera@outlook.com .

Contact

ECOM WORLD SERVICE LIMITED
FLAT 2304, 23/F HO KING COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG
cozythera@outlook.com